SERVICE AND SUPPORT

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35+ Years of Top-Notch Customer Care

At Unifiller, our customers are our top priority. Should you have any questions, concerns, or other inquiries regarding your Unifiller equipment, our customer care experts are available via multiple channels from 6:00 AM to 3:00 PM PST.

Toll Free North America: 1 888 733 8444
Outside North America: 1 604 940 2233
Email: [email protected]

Unifiller Parts & Service Support

Need some extra support with your equipment’s aftercare, or seeking to add some handy new parts to your depositing machine? Here’s what you can expect when you contact Unifiller Parts & Customer Service.

 

  • In-person and remote support (remote via Phone, Video, or WhatsApp)
  • Equipment installs – we’ll install your equipment and train staff*
  • Service & Courtesy visits
  • Preventative maintenance guidance and training
  • Preventative maintenance kits for common wear & tear issues
  • Your machine includes: Quick Start Guide, Full Manual, Spare Parts Kit

Our Parts Department is available 6:00 am to 3:00 pm PST.

Toll Free North America: 1 888 733 8444
Outside North America: 1 604 940 2233
Email [email protected]

For email, a Unifiller representative will get back to you within 1-2 business days.

Tell Us How We’re Doing

We greatly value your feedback, as we’re always seeking the next-best way to improve our customers’ experience with us. If you have a minute to spare, tell us how your Unifiller experience has been! All feedback is welcome and appreciated.

Click Here For Our Feedback Form

Missing your Machine’s Manual? Request one today.

Need help? Factory certified technicians are available.

Need to return something? Click this link to begin the process.

Need parts? Our online portal is a great tool to begin the process.

How-To Videos & Webinars

Unifiller Cake O Matic Cake Decorating Machine